Data Protection & Privacy Policy

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Privacy Policy Overview

This Privacy Policy details the practices of IBKR concerning the collection, utilization, disclosure, and protection of personal data belonging to our customers and site visitors. Our operations strictly adhere to Canadian privacy legislation, notably the Personal Information Protection and Electronic Documents Act (PIPEDA), underscoring our dedication to privacy.

Effective Date: 2025-09-30

Gathering of Personal Information

When you engage with our services, we gather personal data. This typically encompasses identifiers such as your name, contact information, and any additional details you voluntarily submit. We commit to collecting only such information as is directly pertinent and essential for the specified purposes.

Utilization of Personal Data

The personal data we acquire is utilized primarily for service delivery, facilitating communication, and continuously refining our product and service offerings. Specific applications include processing payments, managing user accounts, and providing customer assistance. Direct marketing messages are dispatched solely to individuals who have explicitly granted their consent.

Rigorous internal procedures are in place to guarantee the secure handling of your data, fully compliant with PIPEDA guidelines. Unless mandated by legal obligations or with your explicit agreement, your information will not be processed for any objectives beyond those detailed within this privacy statement.

Disclosure of Personal Data

Under no circumstances do we engage in the sale or rental of your personal data to external entities. Sharing of information may occur with carefully selected third-party partners who assist in the operation of our website and business activities, contingent upon their contractual agreement to maintain strict confidentiality.

Disclosure of personal information may also be necessary under specific circumstances, including compliance with legal mandates, safeguarding our rights and the safety of others, or during significant corporate events like mergers, acquisitions, or asset transfers.

Access, Rectification, and Erasure of Personal Data

Individuals possess the prerogative to review the personal data that we maintain concerning them. Should any of this data be found inaccurate or incomplete, you are entitled to request its rectification. Furthermore, you may seek the erasure of your data, though certain legal exceptions may apply.

For any requests pertaining to data access, correction, or deletion, or for general inquiries regarding your personal information, kindly direct your communication to our designated privacy officer. Their contact particulars are available upon request.

Information Security Measures

We prioritize the confidentiality and integrity of your personal information. To this end, we deploy robust technical and organizational safeguards designed to prevent unauthorized access, modification, dissemination, or destruction of your data.

While we strive for maximum security, it is crucial to acknowledge that no electronic transmission or storage method is entirely infallible. Users are strongly encouraged to safeguard their login credentials and utilize secure network connections to enhance their own data protection.

Revisions to this Privacy Statement

This Privacy Policy may undergo periodic revisions to account for evolving operational practices or new legal mandates. Material amendments will be communicated by publishing the updated policy directly on our website.

We recommend that you regularly consult this policy to remain apprised of our ongoing commitment to protecting your personal information.

Reach Out to Us

Should you have any inquiries or reservations regarding this Privacy Policy or our data handling procedures, please do not hesitate to contact us. We are dedicated to providing timely and effective responses to all concerns.

IBKR is committed to fostering financial growth and literacy across Canada. We provide a secure, innovative platform where your investment goals meet expert tools and dedicated support. Join our community of successful investors today.